OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes! We strive to ensure that every product you receive matches the images on our website. Colors, designs, and features are accurately represented. However, slight variations may occur due to lighting, screen settings, or production differences. Rest assured, you’ll get a product true to its description and quality.

Where can I view my sales receipt?

You can view your sales receipt in your account under Order History or Purchase History. Once you open the specific order, you’ll find an option to View Receipt or Download Invoice. If you checked out as a guest, the receipt is usually sent to your email automatically.

How can I return an item?

To return an item, go to Your Orders in your account, select the order, and click Return Item. Follow the prompts to choose a reason and print your return label. Make sure the item is unused and in its original packaging. Once received, we’ll process your refund or exchange promptly.

Will you restock items indicated as “out of stock?”

Yes! Many out-of-stock items are restocked regularly. Availability depends on demand and supplier schedules. You can sign up for restock notifications on the product page to get an alert as soon as it’s back in stock, ensuring you don’t miss out.

Where can I ship my order?

We ship orders to most locations worldwide. During checkout, you can enter your shipping address to see if delivery is available for your area. Shipping options, costs, and estimated delivery times will be displayed so you can choose the best option for your order.

INFORMATION ABOUT US

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